Support
Giveaway and account support.
Where do you need help?
- Signing in Sign in with your email or a connected account.
- Entries, results & claims Open your giveaway to check entries, results, or a prize claim.
- Connected profiles Link a social account or check an existing connection.
- Sponsorship applications Request optional Gibaway sponsorship review or check your application. Website memberships are separate.
Still stuck? Get in touch.
Use the address that matches your request. Include your Gibaway account email and the giveaway name or claim reference when relevant, but never send a password or verification code.
Account, giveaway, or winner support
For sign-in problems, entry questions, winner claims, shipping, delivery, or general product help.
support@gibaway.comPrivacy requests
For privacy questions, data requests, connected-account concerns, or account deletion help.
privacy@gibaway.comAbuse or unsafe profiles
Report harassment, impersonation, scams, or unsafe public profile content. Include the profile or giveaway link and a short explanation; avoid unnecessary personal details.
support@gibaway.com — Abuse reportLegal notices
For Terms questions, official legal notices, or promotion-related legal correspondence.
legal@gibaway.comThe owner monitors support, privacy, and abuse correspondence. We aim to review these inboxes daily and send an initial response to ordinary requests within two business days. Urgent safety or account-security reports are prioritized as soon as possible. These are response targets, not a guaranteed resolution time or a 24-hour emergency service. If someone is in immediate danger, contact local emergency services.
Send privacy or deletion requests from your account email when possible. We may ask you to confirm account control before sharing private information or making account changes; we will not ask for your password or one-time code. Sending a support message does not extend a giveaway's published claim deadline.
Send only the details needed for the issue. Crop or redact screenshots to remove unrelated messages, addresses, and other people's information. We use existing Namecheap mailboxes and any copies handled in the owner's Gmail; the Privacy Policy explains manual review, retention, and limits on deletion.
Business mailing address: Gibaway LLC, 100 E Pine St Ste 110, Orlando, FL 32801, United States. This is a mailing address, not a walk-in office or prize-return location. Contact support before returning any item.